In accordance with GDPR (General Data Protection Regulation), May 2018. This privacy notice applies to information I collect from:
• patients/clients/students;
• people who subscribe to my newsletters;
• visitors to my website;
I take the privacy rights of my patients/clients, students and subscribers very seriously.
This privacy policy sets out how I deal with your ‘personal information’, that is, information that could identify, or is related to the identity of an individual.
WHAT PERSONAL INFORMATION DO I COLLECT?
In order to treat you with Homeopathy, Bach Flower Remedies or Bowen Technique or for you to be a student of BFR, I will ask you to provide certain information:
• Name
• Gender
• Date of birth
• Home address
• Email address
• Telephone number(s)
• Medical history* (patients of Homeopathy, clients of Bach Flower Remedies and Bowen only)
* To this, over time, further details of the conditions for which you have consulted me and any Homeopathic/Bach Flower Remedies and any other therapies prescribed or recommended will be added.
HOW DO I COLLECT THIS PERSONAL INFORMATION?
All the information collected is obtained directly from you.
I will also request that you consent in writing for me to store and use your data. This is to ensure compliance with data protection legislation.
HOW DO I USE THIS PERSONAL INFORMATION?
This information is used by me personally to help you as a patient/client/student and to find the best treatment, advice or course for you.
I will communicate with you by email, and/or other digital methods, by telephone, by post.
SHARING YOUR PERSONAL DATA
Your data is NOT shared or sold for marketing purposes.
Your data is treated as strictly confidential is only shared under the following circumstances:
• You give your explicit written consent for me to share with a named third party (eg doctor, medical consultant, another practitioner eg acupuncturist, osteopath etc.)
OR
• There is an issue of safety for yourself, myself or a third party or a legal obligation with which we are bound to comply eg a court order;
• OR With my Professional body, the Alliance of Registered Homeopaths, my insurance company and my solicitor in the event of a complaint or insurance claim being brought against me
HOW LONG IS YOUR PERSONAL INFORMATION KEPT?
I keep your personal data for no longer than reasonably necessary.
I need to keep your information as long as you continue to consult me. Your information is kept for 7 years after the last consultation. In the case of minors, for 7 years after they reach the age of 18. After this, your file will be securely destroyed and any digital information erased from my computer systems.
CONTROLLING YOUR PERSONAL INFORMATION
To ensure I have accurate information, you need to inform me of any changes you believe I should make to the personal information I hold. You can do this by contacting me by any of the methods previously described.
Under data protection legislation, you have the right to inspect personal information I hold about you. You can make a request to do so by contacting me and I will endeavour to respond within 14 working days.
HOW DO I STORE YOUR PERSONAL INFORMATION?
Paper-based and electronic information is held securely. I take steps to protect your personal information against loss, theft, unauthorised access or disclosure in both cases.
Your email address is held securely on the server of my email providers.
CHANGES TO THIS POLICY
This policy may change from time to time and will be updated on my website.
COOKIE POLICY: WHAT ARE COOKIES?
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website. For more information about cookies please see the ICO website here.
WHAT I USE COOKIES FOR
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You must provide consent in order for us to do this, please do so by clicking 'I accept' in the tab at the bottom of this page. Should users wish to deny the use and saving of cookies from this or any other website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings.
LINKS TO OTHER WEBSITES
My website may contain links to other websites of interest. However, once you have used these links to leave my site, please note that we do not have any control over that other website. I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
NEWSLETTERS
I may use a third party provider, (MailChimp), to deliver e-newsletters. You can unsubscribe at any time.
CONTACT
If you have any queries about this policy, please contact me.
• patients/clients/students;
• people who subscribe to my newsletters;
• visitors to my website;
I take the privacy rights of my patients/clients, students and subscribers very seriously.
This privacy policy sets out how I deal with your ‘personal information’, that is, information that could identify, or is related to the identity of an individual.
WHAT PERSONAL INFORMATION DO I COLLECT?
In order to treat you with Homeopathy, Bach Flower Remedies or Bowen Technique or for you to be a student of BFR, I will ask you to provide certain information:
• Name
• Gender
• Date of birth
• Home address
• Email address
• Telephone number(s)
• Medical history* (patients of Homeopathy, clients of Bach Flower Remedies and Bowen only)
* To this, over time, further details of the conditions for which you have consulted me and any Homeopathic/Bach Flower Remedies and any other therapies prescribed or recommended will be added.
HOW DO I COLLECT THIS PERSONAL INFORMATION?
All the information collected is obtained directly from you.
I will also request that you consent in writing for me to store and use your data. This is to ensure compliance with data protection legislation.
HOW DO I USE THIS PERSONAL INFORMATION?
This information is used by me personally to help you as a patient/client/student and to find the best treatment, advice or course for you.
I will communicate with you by email, and/or other digital methods, by telephone, by post.
SHARING YOUR PERSONAL DATA
Your data is NOT shared or sold for marketing purposes.
Your data is treated as strictly confidential is only shared under the following circumstances:
• You give your explicit written consent for me to share with a named third party (eg doctor, medical consultant, another practitioner eg acupuncturist, osteopath etc.)
OR
• There is an issue of safety for yourself, myself or a third party or a legal obligation with which we are bound to comply eg a court order;
• OR With my Professional body, the Alliance of Registered Homeopaths, my insurance company and my solicitor in the event of a complaint or insurance claim being brought against me
HOW LONG IS YOUR PERSONAL INFORMATION KEPT?
I keep your personal data for no longer than reasonably necessary.
I need to keep your information as long as you continue to consult me. Your information is kept for 7 years after the last consultation. In the case of minors, for 7 years after they reach the age of 18. After this, your file will be securely destroyed and any digital information erased from my computer systems.
CONTROLLING YOUR PERSONAL INFORMATION
To ensure I have accurate information, you need to inform me of any changes you believe I should make to the personal information I hold. You can do this by contacting me by any of the methods previously described.
Under data protection legislation, you have the right to inspect personal information I hold about you. You can make a request to do so by contacting me and I will endeavour to respond within 14 working days.
HOW DO I STORE YOUR PERSONAL INFORMATION?
Paper-based and electronic information is held securely. I take steps to protect your personal information against loss, theft, unauthorised access or disclosure in both cases.
Your email address is held securely on the server of my email providers.
CHANGES TO THIS POLICY
This policy may change from time to time and will be updated on my website.
COOKIE POLICY: WHAT ARE COOKIES?
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website. For more information about cookies please see the ICO website here.
WHAT I USE COOKIES FOR
This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You must provide consent in order for us to do this, please do so by clicking 'I accept' in the tab at the bottom of this page. Should users wish to deny the use and saving of cookies from this or any other website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings.
LINKS TO OTHER WEBSITES
My website may contain links to other websites of interest. However, once you have used these links to leave my site, please note that we do not have any control over that other website. I cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
NEWSLETTERS
I may use a third party provider, (MailChimp), to deliver e-newsletters. You can unsubscribe at any time.
CONTACT
If you have any queries about this policy, please contact me.
